1.Introduction
PermitScout.com ("PermitScout," "Company," "we," "our," or "us") is a service operated by Inspection-Ready Institute, Inc.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use:
- PermitScout.com
- Associated websites
- Mobile applications
- APIs
- SMS services
- Email communications
- Software applications
- Reporting systems
- Artificial intelligence tools
- Related services (collectively, the "Services")
By using the Services, you consent to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue use of the Services.
2.Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- First and last name
- Company name
- Business information
- Email address
- Telephone number
- Mailing address
- Billing information
- Account credentials
- Profile information
- Support requests
- Survey responses
- Uploaded files
- User-generated content
- Communications with us
Information Collected Automatically
When you access the Services, we may automatically collect:
- IP address
- Device identifiers
- Browser information
- Operating system information
- Session information
- Usage statistics
- Referring URLs
- Clickstream data
- Geolocation information
- Access timestamps
- Log files
Cookies and Tracking Technologies
We may use:
- Cookies
- Session cookies
- Persistent cookies
- Web beacons
- Pixels
- Tags
- Local storage technologies
- Analytics technologies
These technologies help us:
- Operate the platform
- Improve user experience
- Measure performance
- Authenticate users
- Personalize content
- Analyze usage patterns
Information Obtained from Third Parties
PermitScout may obtain information from:
- Government agencies
- Municipal permit systems
- County records
- State records
- Public records databases
- Property databases
- Commercial data providers
- Contact enrichment providers
- Marketing partners
- Analytics providers
- Social media platforms
- CRM integrations
Information obtained from third parties may be combined with information already maintained by PermitScout.
3.How We Use Information
We may use collected information to:
- Operate the Services
- Provide permit intelligence
- Deliver lead intelligence
- Generate AI-powered recommendations
- Create reports
- Improve platform performance
- Authenticate users
- Process payments
- Respond to support requests
- Send alerts and notifications
- Prevent fraud
- Detect abuse
- Maintain security
- Conduct research and analytics
- Develop new features
- Comply with legal obligations
- Enforce agreements
4.Artificial Intelligence and Automated Processing
PermitScout may utilize:
- Artificial intelligence
- Machine learning
- Predictive analytics
- Automated decision-support systems
- Large language models
- Data enrichment technologies
These systems may process information to:
- Score opportunities
- Rank permits
- Estimate project value
- Classify projects
- Recommend leads
- Generate summaries
- Produce business insights
AI-generated outputs may not always be accurate, complete, or current.
Users should independently verify information before relying upon it.
PermitScout does not guarantee the accuracy of AI-generated results.
5.Public Records Information
PermitScout aggregates and analyzes information from publicly available sources.
Such information may include:
- Permit records
- Property records
- Ownership information
- Contractor information
- Government records
- Project information
PermitScout does not control the creation, maintenance, or accuracy of public records maintained by third parties.
We do not guarantee that public record information is complete, current, or error-free.
6.Contact Enrichment Data
PermitScout may supplement records using information obtained from third-party providers.
This may include:
- Email addresses
- Telephone numbers
- Business details
- Professional information
- Company data
PermitScout does not guarantee:
- Accuracy
- Deliverability
- Ownership
- Current status
Users are responsible for complying with all applicable laws governing communications and marketing activities.
8.Payment Information
PermitScout utilizes third-party payment processors.
Payment information may be collected and processed directly by those providers.
PermitScout does not store full payment card information on its servers.
Payment processors maintain their own privacy and security practices.
9.Emails, SMS, and Communications
PermitScout may send:
- Account notifications
- Security alerts
- Permit alerts
- Lead notifications
- Service announcements
- Marketing communications
Users may opt out of marketing communications where legally required.
Certain transactional communications may continue even after marketing opt-out.
Message and data rates may apply.
Carrier participation is not guaranteed.
10.Data Retention
PermitScout retains information for as long as reasonably necessary to:
- Provide Services
- Fulfill contractual obligations
- Resolve disputes
- Maintain records
- Enforce agreements
- Comply with legal obligations
Retention periods may vary based on:
- User activity
- Subscription status
- Legal requirements
- Business needs
We reserve the right to retain aggregated, anonymized, or de-identified information indefinitely.
11.Data Security
PermitScout employs commercially reasonable administrative, technical, and physical safeguards designed to protect information.
Security measures may include:
- Encryption
- Access controls
- Authentication systems
- Monitoring tools
- Backup procedures
- Security audits
Despite these measures, no method of storage or transmission is completely secure.
PermitScout cannot guarantee absolute security.
12.User Rights and Choices
Depending on applicable law, users may have rights regarding their personal information, including:
- Access
- Correction
- Deletion
- Restriction of processing
- Objection to processing
- Data portability
Requests may be submitted through the contact information provided below.
PermitScout reserves the right to verify identity before fulfilling requests.
13.State Privacy Rights
Residents of certain states may have additional privacy rights under applicable laws.
These rights may include:
- Access rights
- Correction rights
- Deletion rights
- Appeal rights
- Opt-out rights
PermitScout will comply with applicable privacy laws as required.
14.Children's Privacy
The Services are not directed to individuals under eighteen (18) years of age.
PermitScout does not knowingly collect personal information from children.
If we become aware of such collection, we will take reasonable steps to delete the information.
15.International Users
PermitScout operates from the United States.
Information may be processed, stored, and transferred within the United States and other jurisdictions where service providers operate.
Users consent to such transfers by using the Services.
16.Third-Party Websites
The Services may contain links to third-party websites and services.
PermitScout is not responsible for the following aspects of third-party websites or services:
- Privacy practices
- Content
- Security
- Policies
Users should review third-party privacy policies independently.
17.Aggregated and De-Identified Information
PermitScout may create and use aggregated, anonymized, or de-identified information for:
- Analytics
- Research
- Benchmarking
- Product development
- Industry reporting
- Marketing purposes
Such information does not identify individual users.
PermitScout may retain and use this information indefinitely.
18.Changes to This Privacy Policy
PermitScout may update this Privacy Policy from time to time.
Changes become effective upon posting.
Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.
19.Contact Information
Inspection-Ready Institute, Inc. d/b/a PermitScout.com
Privacy Inquiries: [email protected]
Legal Inquiries: [email protected]
Website: https://permitscout.com
